Paul Tuch leads Luminate’s Customer Success team in Canada where he is responsible for answering client’s questions and training needs on the Music Connect platform. Additionally he is the Canadian chart manager. Paul began his career as chart manager at the Canadian music business trade magazine The Record after graduating from Humber College in Toronto. In 1997, Paul joined Broadcast Data Systems (BDS) eventually becoming Director of Canadian Operations for Nielsen Music, which encompassed BDS and SoundScan services. He is based in Toronto.