Radiodays North America is committed to protecting privacy and takes its responsibility regarding the security of information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.
This Policy sets out the following:
- What personal data we collect and process about you in connection with your relationship with us as a customer and through your use of our website, mobile applications and online services;
- Where we obtain the data from;
- What we do with that data;
- How we store the data;
- Who we transfer/disclose that data to;
- How we deal with your data protection rights;
- And how we comply with the data protection rules.
- All personal data is collected and processed in accordance with Canadian data protection laws.
Where we obtained your data from
We hold your email address because you have in the past indicated that you wish to be kept informed of our events via our website, Twitter, Facebook, LinkedIn, email or through attending one or more of our events.
What we do with that data
We are committed to protecting your privacy. The information we ask for in the registration process is the information we need to properly arrange the meeting, logistics, login, payments etc. We will provide relevant information to our partners (travel agency / hotel / venue) with the same purpose. If you have attended one of our events we may hold your image which we use for promotion purposes. Exhibitors who provide contact details to individuals must be aware that these details will be published on our website and are in the public domain.
How we store your data
E-newsletter – We use a third party provider, Constant Contact, to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Constant Contact.
Registration / Speaker & Partner data – We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.
People who contact us via social media
We use Twitter, Facebook, LinkedIn or Instagram and we ensure the security of passwords to all of these accounts. Data from these Social Media sites will not be shared with any other organisation.
People who email us
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
International Data Transfer
While countries outside North America do not always have strong data protection laws, we require all services providers to process your information in a secure manner and in accordance with American and Canadian law on data protection. We utilise standard means under Canadian law to legitimise data transfers outside of North America.
Service providers reporting a breach
Public electronic communications service providers are required by law to report any security breaches involving personal data to Radiodays North America.
What information do we ask for, and why?
We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.
How long is the information retained for?
Your information is retained for 1 year. We will ask you yearly if you wish to stay on our mailing list and ask you to unsubscribe if you do not. You can at any time unsubscribe from our marketing email newsletters using the link at the bottom of these mails. If you are a speaker or partner your data will be deleted after 1 year.
Under the PIPEDA, you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights here – https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/
Complaints or queries
Radiodays North America tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
If you want to make a complaint about the way we have processed your personal information, you can contact us at the address below.
Access to personal information
Radiodays North America tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the PIPEDA. If we do hold information about you we will:
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form
To make a request to the Radiodays North America for any personal information we may hold you need to put the request to us via email
Disclosure of personal information
In many circumstances we will not disclose personal data without consent.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on Octobet 12, 2022.
How to contact us